What have you noticed during COVID 19?
The paths are busier and the demand for shoes is equal.
COVID 19 certainly created a life style change, for some a change they were quite happy to introduce. Allowing time for things that required a lengthy amount of time at home. For instance, renovations on the house, implementing fitness goals to becoming the Sunshine Coasts next Sourdough baker.
We’ve noticed an increase in new customers, which is great to see. We love meeting the Sunshine Coast community as it’s something The Running Company pride themselves on, connecting with the community along with providing a professional service. We saw new customers bringing in shoes from last century asking for something more comfortable (my favourite type of customer, a blank canvas giving us the ability to create the start of a unforgettable running journey).
Everyone has their preference on shoe choice from how the shoe locks you in, how firm the foam under foot feels to how versatile the show can be for them. Providing our customers with a relaxed environment where they feel comfortable to explain their running goals, injuries or niggles, and expectation for a shoe in turn receiving honest and reliable service from staff is something we pride ourselves on.
It’s been very rewarding through COVID 19 to see the people who generally train indoors come outside to walk and run whilst allowing us to provide them with a comfortable shoe to gain, maintain or increase fitness, not to mention sanity throughout isolation.
"A smile of relief and a boost in confidence when they find a comfortable and suitable shoe for them is why we do it."
Throughout COVID 19 we have been taking appointments for 45min slots, this allows us to spend ample time with our customers in a safe environment. As restrictions ease, we do still recommend booking appointments either via Facebook or calling us in-store, especially on Saturday’s when our opening hours are slightly shorter, and families are out and about.
Thank you for supporting a locally owned business. We appreciate it.